Servicenow, Intune, Exchange Online, SCCM, Macos, Ios, Cisco Rooms, Teams, Windows 11, Microsoft Office products, Zoom

computer hardware, Operating Systems, endpoint management tools, networking fundamentals, helpdesk ticketing systems, remote support tools

Microsoft Office 365, Hardware And Software Troubleshooting, Basic understanding of macOS and mobile device management iOS Android, Helpdesk and ticketing systems, Server Management and Maintenance, Hardware setup installation and troubleshooting, Desktop and Network Support, Active Directory and Group Policy GPO, Network and server support knowledge, Wi-Fi Configuration Support, Windows 7–11, End User Computing EUC