We're looking for a hands-on IT Specialist to join our team and take ownership of our IT operations, infrastructure, and end-user support.
In this role, you'll ensure seamless daily operations, strengthen our technology landscape, and help power the business with secure, efficient, and modern IT solution
What You'll Be Doing
IT Operations & User Support
- Deliver first- and second-level support across hardware, software, and network issues.
- Manage user onboarding/offboarding, access rights, and system permissions.
- Maintain system availability through monitoring, patching, upgrades, and lifecycle management.
- Act as the escalation point for critical IT incidents and drive swift resolutions.
- Work closely with vendors and MSPs while standardizing IT processes and documentation.
Infrastructure & Systems Management
- Support and maintain servers, network devices, cloud services, and enterprise systems.
- Work with business-critical platforms including trading, market data, and portfolio systems.
- Execute system upgrades, patching cycles, and routine maintenance.
- Administer Microsoft 365/Azure environments, identity tools, and endpoint security.
- Champion digital workplace tools that boost collaboration and productivity.
Cybersecurity & Compliance
- Implement security controls and best practices aligned with internal and regulatory standards.
- Monitor threats, manage access controls, and maintain endpoint, vulnerability, and incident response processes.
- Conduct periodic audits and ensure compliance readiness. Projects & Continuous Improvements
- Lead regional IT initiatives, infrastructure upgrades, and system migrations.
- Collaborate with business teams to translate operational needs into practical tech solutions.
- Drive automation, integration, and efficiency improvements.
- Maintain accurate IT documentation and configuration records.
Vendor & Asset Management
- Oversee IT procurement, vendor relationships, and licensing.
- Track IT assets, budgets, and lifecycle planning for costefficient operations.
What We're Looking For
- Degree in IT, Computer Science, or related disciplines.
- 5+ years of hands-on IT support or infrastructure experience - financial services background preferred.
- Strong experience with Windows/Linux environments, Microsoft 365/Azure, and network infrastructure (firewalls, VPN, switching, Wi-Fi).
- Familiarity with enterprise applications, ITSM, and asset management tools.
- Solid knowledge of cybersecurity principles and compliance frameworks.
- Proven project management abilities and strong troubleshooting skills.
- Independent, resourceful, and business-aligned mindset.
- Comfortable working in a lean, fast-paced environment.
Selby Jennings is a Trading Style of Phaidon International (License number 16S8194)
