Responsibilities
- Assist the sales team and follow-up in generating sales quotations and sending the approved quotations to the Clients. Managing queries from clients via phone or email.
- Resolve queries about delivery schedule.
- Record complaints or feedbacks from Clients and/or suppliers and escalate these matters
- Support marketing activities through cold-calling assigned prospective Clients, follow-up calls after quotations are sent and manage post-sales Customer Survey efforts.
- Responsible for the internal coordination between departments.
- Ensuring quotations issued by Sales Team are accurate according to the Purchase Orders as issued by Client.
- Follow-up with Client on outstanding Purchase Orders where necessary.
- Liaise with Clients and Technical Department to confirm on logistics details according to schedule.
- Arrange with Technical Department and make necessary arrangements to collect and receive items as purchased by the Company.
Requirements
- GCE O level or Certificate in Business Administration
- 1 to 2 years experience handling coordination or sales support roles. Fresh graduates with demonstrated ability to multi-task or with good time-management may be considered with a lower starting pay. Senior or executive positions may be available for candidates with prior sales experience
- Good numeracy skills.
- Proficient in written and spoken English. Spoken Mandarin is advantageous.
- Capable of working computer software including MS Word, Excel and other in-house software programs.
- Good time-management skills. Demonstrates the understanding of deadlines and has a sense of urgency to complete according to schedule
- Pleasant customer service attitude and mentality
- Pays attention to details.
- Has high-level of integrity.
- Good team-player
We thank all applicants for their interest and apologize that only shortlisted applicants will be contacted for an interview.
