ICT Specialist, Infrastructure

Location: Tanjong Pagar area
Employment Type: Contract (1 year)

Overview

Our client are seeking an experienced ICT Specialist, Infrastructure to manage and maintain enterprise IT infrastructure, including servers, networks, cloud platforms and endpoint systems. The successful candidate will support infrastructure security, ensure system reliability and compliance, and contribute to infrastructure architecture planning and technology improvement initiatives.

Responsibilities

• Maintain and oversee servers, storage, virtualization and cloud-hosted environments to ensure high availability and optimal performance.

• Manage and optimise LAN/WAN, Wi-Fi, VPN, firewalls and network security solutions to ensure reliable connectivity and data protection.

• Support the implementation and management of cloud platforms, such as AWS and Microsoft 365, and integrate them with existing on-premises systems.

• Manage endpoint security, system updates and configuration policies for desktops, laptops and mobile devices.

• Ensure infrastructure systems comply with established security policies and standards, working closely with cybersecurity teams on vulnerability assessments and incident response.

• Implement, maintain and test backup, failover and disaster recovery procedures to support business continuity.

• Develop and maintain infrastructure architecture roadmaps, standards and best practices across on-premises, hybrid and cloud environments.

• Coordinate with external vendors and service providers on infrastructure maintenance, technical support and service-level requirements.

• Monitor infrastructure performance, identify potential issues and implement improvements to enhance reliability, scalability and efficiency.

• Lead or support infrastructure projects, including system upgrades, network refreshes and security enhancements.

• Maintain accurate infrastructure documentation, system configurations and operational procedures in accordance with organisational and regulatory requirements.

• Provide Tier 3 technical support for complex infrastructure incidents and guide end-user support personnel towards timely resolution.

• Participate in organisational initiatives, knowledge-sharing sessions and other duties as assigned.

Requirements

• Bachelor's degree in Computer Science, Information Technology or a related discipline.

• At least 3 years of relevant experience in IT infrastructure management within public or private sector organisations.

• Experience working with international organisations or government agencies would be an advantage.

• Strong technical knowledge of network architecture, cloud services, virtualisation, infrastructure security and disaster recovery planning.

• Familiarity with enterprise technologies such as Microsoft 365, AWS, endpoint detection and response (EDR/XDR), firewalls and intrusion detection/prevention systems (IDS/IPS).

• Understanding of ITIL service management practices and IT infrastructure security frameworks.

• Awareness of emerging technologies and trends in infrastructure management, cybersecurity and cloud computing.

• Strong analytical, troubleshooting and problem-solving skills.

• Good communication and interpersonal skills, with the ability to collaborate effectively with stakeholders from diverse backgrounds.

  Interested candidates please apply online or send your latest CV to [Confidential Information]

  AlwaysHired Pte Ltd

  Reg No: R1549345

  EA: 24C2293

  We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.