Job Description

Responsibilities:

Responsible for configuration, maintenance and upgrading of servers, networks and related hardware and software
Perform asset management and maintain accurate asset records
Perform day-to-day IT infrastructure health and security monitoring and checks
Troubleshoot infrastructure and network related issues
Perform change management control, and ensure changes are trackable and properly documented
Respond to service requests and incidents to provide timely and effective resolutions
Work with service providers to ensure SLAs are met
Automate tasks with basic Bash/PowerShell scripting and high-level programming languages such as Python/Perl
Provide support in the provisioning of IT infrastructure-related projects and other ad-hoc duties as assigned

Requirements:

Candidates must possess a Diploma/Bachelor of Science in Computer Science/Computer Information Systems or equivalent
For Senior Role, at least 3 years relevant working experience preferred
For Junior Role, fresh graduates with matching skill sets are welcome, and On-the-Job Training (OJT) will be provided

Strong understanding of server and networking fundamentals

Knowledge of up-to-date server hardware, configuration and management
Knowledge of networking concepts such as VLAN, LAG, LACP, and protocols such as TCP/IP, DHCP, UDP, DNS, and routing
Knowledge of L3 firewalls and network security

Working knowledge in

Key Attributes:

Strong analytical and problem-solving skills
Able to troubleshoot IT problems using logs, and tracing through steps
Meticulous
Good time management skills
Good verbal and written communication skills
Able to work independently and contribute as a team
Willingness and capacity to learn new technologies and tools for the continuous improvement of systems and processes
CompTIA/LPIC certifications is a plus
Knowledge of Infrastructure as Code tools such as Ansible/Chef/Puppet is a plus
DevOps/SRE experience is a plus
Experience with Load Balancers/High-Availability deployment is a plus