Human Resource Operations
- Manage the full employee lifecycle, including onboarding, confirmation, transfers, promotions, and offboarding.
- Prepare and maintain employment contracts, HR letters, employee records, and HR documentation.
- Ensure accurate maintenance of employee records and HR databases.
Talent Acquisition & Onboarding
- Manage end-to-end recruitment activities, including sourcing, screening, interviewing, offer management, and onboarding.
- Partner with hiring managers to support workforce planning and talent acquisition needs.
- Facilitate smooth induction and orientation programs for new employee.
- Coordinate and facilitate the corporate internship programmes.
Learning & Development (Training)
- Identify organizational, departmental, and individual training needs through training needs analysis.
- Organize and administer internal and external training programmes, workshops, and professional development initiatives.
- Research, evaluate, and manage external training providers, grants, funding opportunities to optimize the L&D budget.
- Oversee the training approval and registration process, ensuring all requests comply with company policy, support employee development objectives, and budget guidelines.
- Track & monitor employee training attendance, effectiveness, and completion records including tracking of employee training (CPD) hours.
Payroll & Benefits Administration
- Support in employee benefits, insurance, leave management.
- Ensure compliance with statutory requirements and timely submission of employee -related reporting.
HR Systems & Digitalization
- Administer and maintain HRIS, payroll systems, attendance, and leave management platforms.
- Ensure HR and payroll data accuracy, integrity, and confidentiality.
- Generate HR reports, dashboards, and workforce analytics for management reporting.
- Collaborate with system vendors and stakeholders to troubleshoot system issues and implement enhancements.
- Drive HR digitalization initiatives and process automation to improve efficiency and employee experience.
- Support implementation and enhancement of HR technology solutions.
Performance Management & Employee Development
- Coordinate annual performance appraisal exercises, KPI tracking and employee development initiatives.
- Monitor employee probation and confirmation processes.
Employee Relations & Engagement
- Serve as a trusted HR point of contact for employee queries and workplace matters.
- Organize employee engagement programmes and staff well-being initiatives.
- Assist in handling disciplinary matters, grievance management, and conflict resolution.
Compliance & Policy Management
- Ensure compliance with the Singapore Employment Act and relevant employment legislation.
- Assist in drafting, reviewing, and enhancement of HR policies, procedures, and updating of employee handbook.
- Maintain strong governance and compliance standards across all HR practices.
- Maintain confidentiality of employee data and HR matters.
HR Reporting & Projects
- Prepare monthly HR metrics and workforce reports including updating Organization Chart.
- Monitor headcount, turnover, absenteeism, and manpower trends.
- Participate in HR improvement projects and organizational initiatives.
Office Administration & Facilities Management
- Manning of Company's email and office Telephone Directory listing.
- Monitoring the daily attendance of the staff & keep record of the same.
- To cover reception duties when the receptionist is on leave or as and when required.
- Perform general marketing duties (printing of corporate gifts, calendars, diaries, T-shirts, corporate advertisements & managing social media accounts etc).
- Act as the primary point of contact for building management, landlords, and office vendors (e.g. office renovation, air-con servicing, cleaning services, renewal of maintenance contract).
- Conduct regular walkthroughs of the office to identify safety hazards, maintenance needs, or aesthetic improvements, coordinating repairs promptly.
- Coordinating emergency evacuation drills in line with building management requirements.
- Coordinating logistics for in-office meetings, team-building events, and celebrations fostering a positive workplace culture.
