Company Description
Publicis Groupe is not just a company you work for; it's a platform for you to take your talent to the world.
If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips.
Go ahead, the world is waiting.
Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital.
Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL.
Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape.
Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience.
Overview
You will help support the drive for HR process harmonization, digitalisation and automation and use of AI in SEA. You'll support the SEA markets in adopting new ways of working /processes and ensuring that solutions are well-documented, scalable, tested, and shared across the region.
You will also support employee engagement survey data activities, helping analyse and present insights that inform decision-making.
Responsibilities
Key Responsibilities
- Be involved in building and managing power automation workflows tailored to different stakeholders requirements.
- Act as the first point of contact for selected SEA market(s), ensuring they have the support and guidance needed, help in troubleshooting, and escalating to SEA Lead when required.
- Follow up with market(s) to ensure process maps, documentation, and automation solutions are completed and stored in the shared repository.
- Help review and ensure that all new and existing automations /AI use are properly documented (using existing templates or creating new templates) so they are easy to replicate (plug and play) in other markets.
- Identify, track and escalate pain points and opportunities for streamlining, harmonization, automation and AI.
- Tracking metrics of AI and Automation projects, including learning program progress for HR teams
- Help develop FAQs or playbooks to reduce repeated issues.
- Support in regular AI&Automation Champion Connect meetings/updates in Teams Channel e.g. capturing success stories, documenting sharing and next steps, sharing new tools and quick tips (if applicable).
- Ensure ethical, secure, and compliant use of AI and automation, embedding guardrails for data privacy and compliance
Employee Engagement Survey Support
- Consolidate survey data and prepare summaries or dashboards.
- Support analysis of results to identify key themes, trends, and action areas
- Identify new approaches to share results from the different global surveys to relevant stakeholders .
Innovation & Continuous Learning
- Be up to date on new tools, features, and best practices in automation, AI, and HR technology.
- Test relevant new features (with guidance) and share insights, possible use cases with the team.
Qualifications
Key Skills & Competencies
- Project management skills - Able to plan and organise work, coordinate tasks with stakeholders, monitor progress, and ensure deadlines are met.
- Communication skills - Clear and concise, able to summarise key points and follow up actions
- Data skills - Comfortable working with data, summarising key points, and presenting insights clearly
- Stakeholder management - Able to work with HR colleagues across multiple markets, understand their challenges, and provide support
- Problem-solving mindset - Enjoys figuring things out and finding solutions even if the solutions are not straightforward
- Curiosity & learning mindset - Enthusiastic about exploring, learning and testing out new tools, frameworks and technologies
Experience & Qualifications
- Required: 1-2 years experience with Microsoft Power Automate, Microsoft 365 Tools (Teams, Excel, Powerpoint)
- Preferred: Experience in HR operations, Power BI, project coordination, stakeholder management
