HR Manager

PURPOSE OF THE ROLE:

At Nasty Cookies we are looking for a dynamic and people-oriented HR Manager to support our growing team. Nasty Cookie is a Singapore-based cookie brand known for its oversized, New York-style gourmet cookies and desserts

This role will oversee end-to-end HR functions including talent acquisition, employee relations, payroll coordination, and HR process improvement. You will play a key role in shaping a positive workplace culture while ensuring compliance with employment regulations.

Key Responsibilities

Talent Acquisition & Workforce Planning

• Support end-to-end recruitment processes including sourcing, interviews, onboarding, and offboarding
• Prepare employment contracts and maintain accurate employee records
• Assist in workforce planning to support business growth

Employee Relations & Culture Building

• Foster a positive and inclusive work environment aligned with company values
• Address employee concerns proactively, resolve conflicts, and improve overall engagement
• Implement initiatives to enhance employee satisfaction and retention

Payroll, Leave & Compliance

• Manage payroll inputs including attendance, overtime, leave, and incentives in collaboration with Finance
• Ensure compliance with local labour laws and internal HR policies
• Maintain proper documentation for audits, inspections, and internal reviews

Training & Development

• Identify skills gaps and coordinate training programs (e.g., service excellence, leadership development)
• Support employee growth and career development initiatives

Employee Relations & HR Advisory

• Act as a trusted HR point of contact for employees and managers
• Handle performance management and disciplinary matters professionally
• Support managers with people-related decisions and best practices

HR Processes & Continuous Improvement

• Review and enhance HR workflows, SOPs, and documentation
• Support the rollout of HR initiatives, policies, and internal communications
• Prepare HR reports and insights for management

QUALIFICATION

• Bachelor's degree in Human Resources, Business Administration, or related field

EXPERIENCE

• At least 10 years of HR generalist experience (preferred)

SKILLS

• Strong knowledge of local employment laws and HR best practices
• Excellent interpersonal and communication skills
• Ability to handle sensitive matters with confidentiality and professionalism
• Proactive, organised, and detail-oriented