HR Consultant

Early Applicant

1-4 Years

SGD 2,000 - 8,000 per month

Job Description

Pay: $2,000.00 - $8,000.00 per month

Job description:

Job ResponsibilitiesRecruitment & Matching

2 Roles, 1 to FDW employer, 1 to orgnizations

FDW(Care-Giver)/ employee for company

Conduct interviews for both employers and domestic helpers.
Assist in job-matching between employers and suitable domestic helpers/employee.
Assess applicants knowledge, skills, experience, and personality to match job requirements.
Advertise job openings on MOM-approved platforms and online job portals.
Maintain and organize biodata of domestic helpers for presentation to employers.
Source for potential employers and jobseekers through databases, referrals, and online platforms.

Customer Service & Mediation

Handle enquiries via phone, email, job portals (e.g., Bestmaid, Netmaid), and walk-ins.
Serve as the main liaison between employer and helper throughout the hiring and deployment process.
Provide training and job orientation to new and transfer domestic helpers.
Mediate disputes and resolve issues between employers and helpers during employment.
Provide after-sales support and follow-ups.

Administrative Duties

Prepare and manage all contracts using company-approved forms.
Ensure employment contracts comply with MOM and other regulatory requirements.
Complete all relevant documentation for new hires and employment processing.
Coordinate with the sales team on requirements from both clients and jobseekers.

Requirements & Qualifications

Must possess a valid Certificate of Employment Intermediaries (CEI)
Proven experience in recruitment, preferably in FDW placement or related industries
Ability to conduct interviews fluently in English
Strong knowledge of MOM regulations, policies, and employment legislation
Excellent interpersonal, communication, and customer service skills
Able to handle confidential matters with professionalism and sensitivity
Tech-savvy - able to use software for contract preparation and processing

Key Competencies

Communication Skills: Timely, accurate, and professional correspondence with candidates and employers
Relationship-Building: Ability to foster strong connections with clients and jobseekers
Sales & Persuasion: Confident in pitching job opportunities and candidates
Marketing & Social Media: Skilled in job ad writing and online promotion
Mediation & Counselling: Effective in resolving disputes and providing guidance
Legal & Compliance: Solid understanding of MOM frameworks and employment standards

Job Types: Full-time, Part-time, Permanent, Contract

Contract length: 24 months

Benefits: