Job Highlights
7-day work week, Rest Day is a day per month
Good interpersonal skill, English and Mandarin
Job Responsibilities
- Overseeing and managing the operations of all owned stores to achieve business target and set a benchmark in the markets to deliver premium and excellent consumer experience.
- Evaluating information related to sales, promotions and competitors whilst implementing strategies to target key areas.
- Monthly and Weekly reporting to analyse business trends across sales within each store
- Overseeing customer service team, ensuring customer service is up to standards.
- Oversee the executions, analysis the results and provide constructive feedbacks.
- Working with visual team to manage instore visual presentation.
- Places customer satisfaction as his/her core value.
- Demonstrates strategic thinking and agility.
- Demonstrates leadership to achieve sales and profitability targets.
- Operations-minded and hands-on (ready to spend time in stores to help store team to solve issues and to motivate them).
- Strong analytical and decision making skills set.
- The agility to lead, motivate and inspire in a rapidly changing environment.
Requirement
- Strong commercial skills, good attention to detail and an eye for customer service.
- Comfortable with financial aspects (budget, daily stores figures), possess a track record of increasing and sustaining sales growth and profitability even in challenging market conditions such as the current economic climate.
- Strong management skills.
- Strategic thinking.
- Strong negotiation and influencing skills.
- Excellent communication skills - verbal, written to include report writing and group presentations.
- A collaborative team player - concerned with the team success as well as individual performance.
