Guest Relations Executive
Who are we
Super Loco Group is Singapore's leading Mexican restaurant group, with a focus on festive and fun dining experiences. We want to grow, and we want energetic, ambitious team members to grow with us!
Who are you
You're an energetic, outgoing team player, with good communication skills, a willingness to learn and a passion for restaurants.
What will you be doing
You will work alongside an energetic team to charm, surprise and delight our customers, and give them a memorable experience in our restaurants.
- Welcoming and guiding guests with warmth and professionalism, ensuring a smooth arrival, seating, and overall dining experience.
- Managing reservations and walk-ins using our booking system, coordinating with the floor team to optimise table flow and minimise waiting times.
- Handling guest enquiries and feedback, providing clear information and service recovery with a positive, solution-oriented attitude.
- Supporting daily operations such as call handling, lost-and-found, feedback logging, and assisting with pre-shift prep and communication.
- Being a brand ambassador, sharing menu highlights, promotions, and events confidently to enhance the guest experience and build loyalty.
- Coordinate and manage private events
What will you get
- A competitive monthly salary
- Additional performance incentives up to $250
- Comprehensive medical and dental insurance
- Paid annual leave and Birthday leave
- Staff meal and transport
- The opportunity to develop and grow with the company
What's next
- We will contact you to arrange a quick chat over the phone.
- If it goes well, we'll introduce you to your line manager, and if you hit it off you've got the gig!
