Looking to grow your career in container leasing
This is your chance to be at the heart of our operations - connecting with customers, depots, factories, and suppliers while working hand-in-hand with our global teams.
Collaborative, international environment
Hands-on role with real impact
Opportunities to learn and grow
If you're organized, proactive, and enjoy solving problems, we'd love to hear from you.
Apply today and be part of our journey!
What You'll Do:
Bookings & Deliveries
- Share weekly unit availability with lessees and manage bookings for lease, factory, and One-Tripper containers.
- Coordinate with depots/factories to secure on-time release and delivery.
- Troubleshoot and correct booking/EDI issues.
Redeliveries & Offhires
- Liaise with Leasing Managers/Directors for exceptional redelivery requests.
- Issue redelivery orders, confirmations, and manage related queries.
- Update and maintain redelivery references during contract changes.
Total Loss & Contract Management
- Handle customer requests on total loss cases, from DV checks to invoicing.
- Draft and update contract terms, track signing, and keep insurance certificates up to date.
Finance & Invoicing
- Support customers with invoice queries, corrections, and credit/debit notes.
- Send monthly e-billing files, PDFs, and statements of accounts (SOA).
- Follow up to ensure timely payments.
Customer Service & Reporting
- Respond to customer inquiries via email and calls.
- Maintain client records in CRM and update mailing lists.
- Generate reports for internal/external stakeholders.
Other Contributions
- Join weekly meetings and action follow-ups.
- Uphold HQ's policies, procedures, and regional guidelines.
- Be proactive in supporting team projects and ad-hoc duties.
What You Bring
- Strong communicator in English (Mandarin is a big plus due to the need to liaise with Chinese speaking clientele).
- Excellent customer service skills and attention to detail.
- Ability to multitask, prioritize, and stay calm under pressure.
- Energetic, positive, and proactive team player.
- Proficient in Microsoft Office (Outlook, Excel, Word, Teams, CRM).
Phoebe Woo (R25142324)
Senior Recruitment Consultant - Marine
