Global Account Director

Job description

We're continuing to grow and are excited to welcome a Global Account Director to help drive high-impact UGC, influencer marketing, and employee-generated content (EGC) for our clients.

About Our Company:

Oysterly Media is Asia's leading short-form video agency, helping some of the world's most recognisable brands show up in bold new ways on social media.

We specialise in User-Generated Content (UGC), Influencer Marketing, and Employee-Generated Content (EGC) across TikTok, Meta, YouTube, and Instagram.

We may be a small team, but our work makes a big impact.

We've been named Startup of the Year and proudly partner with global brands such as UPS, Hilton, Microsoft, 3M. Our founder, Melissa Laurie-recently recognised as a Woman to Watch in Asia-leads with passion, humility, and an obsession for excellence.

We move fast, collaborate closely, and take pride in delivering creative that drives real results. If you love short-form video, paid performance, and being part of a team where your work truly matters-you'll love it here.

About You:

Can you confidently lead high-value accounts, drive growth, and build trusted client relationships

Do you thrive in a fast-paced environment where you own strategy, unlock new opportunities, and deliver real business impact

This is a rare opportunity to join Oysterly Media, redefining how global brands show up on social media.

We're looking for someone who knows how to grow accounts, mentor a team, and think like a partner-not just a service provider.

If that sounds like you, we'd love to meet you.

The Opportunity:

As an Account Director, you'll be the senior lead across accounts trusted by clients, respected by the team, and obsessed with results.

You'll shape strategies, steer growth, and ensure we deliver world-class work that moves the needle.

You'll also help build our internal culture by mentoring the team, guiding account excellence, and championing our values.

We are looking for someone who brings commercial smarts, people leadership, and a genuine love of social media.

Key Responsibilities

Lead High-Value Client Accounts

• You'll be the senior lead across key accounts, owning the relationship, steering strategy, and being the go-to partner for clients.
• You know how to build trust with senior stakeholders and spot opportunities to expand into new brands, campaigns, or business units.

Own Strategy & Campaign Performance

• You'll set the strategic direction across content, creators, media, and measurement, making sure everything we do ladders up to real business goals.
• You'll lead reviews, guide performance reporting, and bring fresh thinking to every campaign.

Drive Account Growth & Retention

• You'll take charge of annual planning, renewal conversations, and upsells, always focused on long-term client success and satisfaction.
• You're always thinking one step ahead to identify untapped opportunities and unlock new value.

Ensure Financial Health of Accounts

• You'll keep an eye on account profitability and margins to manage budgets, forecasting, and reporting.
• You're commercially minded and know how to balance great work with a healthy bottom line.

Mentor & Develop the Team

• You'll coach junior team members, helping them sharpen their strategic thinking and grow into confident client leads.
• You'll love building others up and creating growth plans that unlock their full potential.

Support Pitching & Business Development

• You'll contribute to proposals, pitches, and growth plans-bringing ideas that excite prospects and convert them into retained clients.
• You don't just answer briefs, you elevate them and bring a unique perspective.

Culture & Leadership

• You lead with energy, integrity, and a high bar for quality.
• You know how to build a strong team culture even across remote team members by fostering trust, an being creative!

This role isn't for everyone.

Please DO NOT apply if:

• You act like a service provider and not a partner
• You avoid tough conversations or shy away from feedback
• You do not know how to upsell a client
• You get overwhelmed in high-stakes or fast-paced environments
• You say you love social media but never post any content on social media
• You only want to stick to your job description (we wear many hats here!)

Requirements

• At least 10+ years experience in an agency, marketing, media, or advertising environment
• Proven experience managing key accounts and growing client relationships (this is important!)
• Has managed 2 or more team members
• Understanding of social media marketing
• Confident presenter with strong communication skills
• Based in Singapore
• Brings self-awareness and a strong growth mindset
• If you speak other languages, please specify in the interview!
• Preferably: start-up experience

Why Join Oysterly Media

Team Culture: Be part of a small, tight-knit team that thrives on creativity, autonomy, and impact

Global Clients: We act as partners and love working with our amazing client partners who are some of the world's most recognisable brands, including UPS, Hilton, 3M, and Microsoft

Real Growth: Get the opportunity to help shape our future and your own career at one of Asia's most exciting creative startups