General Manager

Business Operations & Strategy

- Oversee daily operations across all departments ensuring efficiency & productivity.

- Develop, implement, & monitor strategic business plans aligned with company goals.

- Establish performance metrics & ensure operational compliance with company policies &industry regulations.

Leadership & People Management

- Lead, mentor, & motivate management teams & staff.

- Recruit, train, & develop key personnel to build strong leadership pipelines.

- Conduct performance evaluations & ensure accountability across teams.

Sales, Marketing & Customer Engagement

- Drive business development initiatives to expand market share & revenue streams.

- Oversee sales & marketing strategies to strengthen brand positioning.

& Ensure excellent customer service & build strong client/stakeholder relationships.

Business Growth & Innovation

- Identify new business opportunities, partnerships, & ensure sustainable growth.

_ Implement business improvement & innovation initiatives.

- Lead transformation projects to enhance competitiveness & long-term growth.

Reporting & Communication

- Report to Directors/Owners on business performance.

- Provide timely updates and recommendations for strategic decisions.

- Represent the company at industry events, negotiations, & external engagements.