GENERAL MANAGER - CAFES

General Manager (F&B - Multi-Outlet)

We are seeking a highly motivated and experienced General Manager to oversee the operations of our two established cafs in Singapore. This leadership role requires a dynamic individual who can ensure consistency, drive performance, and lead teams to deliver excellence across both outlets.

Key Responsibilities

. Oversee day-to-day operations of both cafs, ensuring service excellence.

. Lead and manage outlet managers, supervisors, and team members.

. Ensure consistency in recipes, presentation, and service standards.

. Develop, train, and motivate staff for long-term retention and performance.

. Monitor and control costs, including food cost, payroll, inventory, and wastage.

. Implement and enforce SOPs to maintain operational standards.

. Drive sales through strategic marketing initiatives and customer engagement.

. Ensure compliance with all health, safety, and regulatory requirements.

. Prepare reports and provide regular updates to the Directors.

. Support future growth and business development initiatives.

Requirements

. Minimum 10 years of proven experience as a Manager in the F&B industry (multi-outlet experience preferred).

. Strong leadership, organizational, and problem-solving skills.

. Ability to manage budgets, control costs, and drive revenue growth.

. Excellent communication and interpersonal skills.

. Hands-on, proactive, and able to thrive in a fast-paced environment.

. Flexibility to work weekends and public holidays as required.

What We Offer

. Competitive salary and performance-based incentives.

. A leadership opportunity in a well-established F&B brand.

. Supportive and collaborative work culture.

. Staff meals, benefits, and career development opportunities.

Location: Tanglin Mall & One Holland Village, Singapore