GENERAL MANAGER (BUSINESS DEVELOPMENT)

We are seeking an experienced and result-oriented General Manager (Business Development) to oversee business growth, sales performance, and operational management of our food stall business. The candidate will be responsible for identifying new business opportunities, increasing revenue, managing staff, controlling costs, improving customer satisfaction, and expanding the business.

2. Key Responsibilities

A. Business Development & Expansion

• Develop and implement business strategies to increase sales and profitability.

• Identify new business opportunities, locations, and potential markets for expansion.

• Explore opportunities for catering, bulk food orders, corporate orders, events, and partnerships.

• Build and maintain relationships with customers, suppliers, corporate clients, and business partners.

• Research market trends, customer preferences, and competitor activities.

• Develop promotional campaigns and marketing strategies to attract new customers.

• Identify opportunities to establish additional food stalls or outlets.

B. Sales & Revenue Management

• Set and achieve daily, weekly, monthly, and annual sales targets.

• Monitor sales performance and implement strategies to improve revenue.

• Develop pricing strategies, combo offers, and promotional activities.

• Monitor customer demand and recommend menu improvements.

• Analyse sales reports and identify opportunities to increase profitability.

• Ensure proper cash handling and accurate recording of sales and digital payments.