Reception and Guest Services: Greet and welcome visitors, clients, and guests in a friendly and professional manner. Direct visitors to the appropriate person or department. Handle inquiries and provide information about the organization's products or services. Maintain a clean and organized reception area.
Communication and Administrative Tasks:Answer and screen phone calls, take messages, and route calls to the appropriate person or department. Manage and sort mail and deliveries. Schedule appointments and meetings, and maintain calendars for staff. Handle basic data entry and record-keeping tasks. Prepare outgoing mail and correspondence.
Customer Service:Address and resolve customer inquiries and complaints.
Provide excellent customer service to all visitors and clients.
