What You'll Do
Front Desk & Reception Duties
- Serve as the first point of contact for visitors, clients, and staff, creating a welcoming and professional environment.
- Answer and direct incoming calls, emails, and enquiries promptly and courteously.
- Manage meeting room bookings and ensure readiness, including cleanliness, equipment, and refreshments if needed.
- Greet and usher guests to meeting rooms, ensuring a professional and hospitable experience.
- Receive, sort, and distribute incoming mail, parcels, and courier deliveries coordinate outgoing mail and courier services.
Administrative Support
- Provide general administrative assistance to various departments.
- Maintain and update office records, databases, and filing systems (both physical and digital).
- Assist with data entry, document preparation, and basic reporting tasks.
- Monitor and order office supplies and pantry items to maintain adequate stock levels.
- Liaise with vendors, contractors, and service providers for office maintenance and supplies.
Office Coordination
- Support the coordination of company events, meetings, and staff activities.
- Assist in maintaining a clean, organized, and efficient office environment.
- Support basic HR-related tasks such as maintaining staff attendance records and assisting with onboarding logistics.
Other Duties
- Assist management with ad-hoc administrative projects.
- Ensure compliance with company policies and procedures in front desk and administrative operations.
- Perform any other duties assigned by the HR Department or management.
Qualifications & Skills
- GCE O Level, Diploma, or equivalent qualification.
- 1-2 years of relevant experience in reception, front desk, or administrative support (fresh graduates considered for entry-level).
- Prior experience in office administration or customer service is an advantage.
- Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
- Strong verbal and written communication skills additional languages are a plus.
- Highly organized, detail-oriented, and able to manage multiple tasks efficiently.
- Professional and pleasant phone etiquette with a customer-oriented mindset.
- Discreet in handling confidential information.
- Reliable, proactive, and adaptable to a fast-paced environment.
- Positive attitude, approachable, and able to work independently while being a collaborative team player.
Why Join Us
- Be the face of the company and play a key role in shaping a professional and welcoming office environment.
- Gain exposure to multiple departments and a variety of administrative functions.
- Work in a collaborative, supportive team that values initiative, learning, and growth.
