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Fresher IT Support Engineer
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Work Location: Tuas
Work Mode: WFO
Salary: 1800-2300
We are looking for a motivated Fresher IT Support Engineer to support the provisioning, imaging, and deployment of desktops and laptops for end users. This role is ideal for candidates starting their IT career and looking to gain hands-on experience with enterprise IT environments, hardware setup, and end-user support.
Experience
0-1 years (Freshers welcome)
Key Responsibilities
Provision, image, and configure desktops and laptops for new hires and existing users
Install and configure operating systems, standard software, and enterprise applications
Perform device setup including domain joining, user account configuration, and security policies
Coordinate with IT teams to ensure devices meet company standards before deployment
Troubleshoot basic hardware, OS, and software issues during provisioning
Maintain accurate records of assets, device assignments, and inventory
Assist with device refreshes, replacements, and decommissioning
Follow documented IT procedures and imaging standards
Provide basic end-user support during device handover
Job ID: 150548461
Skills:
Microsoft Intune, DHCP, Microsoft 365, Pbx, Dns, Entra ID, Windows operating systems, Datto RMM, Active Directory
Skills:
Virtualization technologies, Wintel and UNIX environments, Cloud computing fundamentals, PC hardware fundamentals, Desktop operating systems, Networking concepts and Internet technologies, Microsoft Office Applications, Common software applications
Skills:
Windows OS, Intune, SCCM, Mdt, networking fundamentals, desktop and laptop hardware components, Active Directory, OS installation imaging, system setup concepts
Skills:
Desktop & Laptop Troubleshooting, Hardware Installation & Maintenance, Antivirus & Endpoint Support, Email Configuration & Support, Password Reset & Access Management, POS Deployment & Configuration, Software Installation & Configuration, Field Support / Islandwide Deployment, It Helpdesk Support, Network Troubleshooting, It Infrastructure Support, Hardware Diagnostics, Basic Networking Knowledge, Windows Operating Systems, Microsoft Office Support, Adobe Acrobat Support, Wireless Connectivity Support, VoIP Support, User Account Administration, POS System Support, Remote Technical Support, On-site IT Support, IT Project Support, Technical Troubleshooting, Customer/User Support, Ticketing System Handling, Communication Skills, Team Collaboration, Problem Solving, Time Management, Adaptability, English Communication, Retail IT Support, Active Directory, IT Support Operations
