FRC Customer Service Technician (SGH)

Job Description

• Attend to user's calls, create work orders and workflow distribution and coordination.
• Assisting and reporting to FRC Supervisor/ FRC team leader.
• Monitoring of all FRC system and report status of any alarms /faults / trips.
• Issuing / control of keys and ROFs.
• Updating of events / information / data in records books.
• Attend to emergencies / major incidences.
• Notify and feedback users / personnel.
• Able to work 12 hour 2 rotating shifts.

Requirements

• Minimum NTC in technical education.
• Working experience in technical field preferably in the control room.
• Preferably English proficient and has good communication skills.
• Computer knowledge in Microsoft Office.