Overall Operations:Oversee the day-to-day operations of the food stall. Ensure compliance with health and safety regulations. Manage and maintain cleanliness and hygiene standards.
Staff Management:Recruit, train, and supervise staff. Create and manage work schedules. Conduct performance evaluations and provide feedback. Address employee concerns and conflicts.
Inventory Management:Monitor and control inventory levels. Place orders for supplies and ingredients as needed. Implement strategies to minimize waste and reduce costs.
Customer Service:Ensure excellent customer service is provided. Handle customer inquiries, complaints, and feedback. Implement strategies to enhance customer satisfaction and loyalty.
Sales and Marketing:Develop and implement sales strategies to meet revenue targets. Collaborate with the marketing team to promote the food stall. Monitor market trends and adjust the menu or pricing accordingly.
Financial Management:Manage the budget for the food stall. Track sales, expenses, and profits. Implement cost-control measures when necessary.
Menu Development:Collaborate with chefs or cooks to create and update the menu. Monitor the popularity of menu items and adjust offerings as needed. Ensure menu items meet quality and presentation standards.
Vendor and Supplier Relations:Establish and maintain relationships with suppliers and vendors. Negotiate terms and prices for goods and services. Ensure timely delivery of supplies.
Health and Safety Compliance:Ensure compliance with local health and safety regulations. Implement and enforce proper food handling and sanitation practices. Conduct regular safety inspections.
Reporting:Prepare and submit regular reports to upper management. Provide insights and recommendations for improvement. Monitor key performance indicators.
Crisis Management:Develop and implement contingency plans for emergencies. Handle unexpected issues such as equipment failures or staff shortages.
Quality Control:Ensure the quality and consistency of food and service. Address any issues related to food quality promptly.
