Job Summary
Manage daily restaurant operations to ensure smooth service delivery, supervise and schedule staff effectively, maintain high standards of customer service and food safety, handle customer complaints promptly, monitor inventory levels, support sales targets, and coordinate between kitchen and service teams.
Responsibilities
- Manage daily restaurant operations to ensure efficient workflow and service quality
- Supervise and schedule staff to optimize team performance and coverage
- Deliver excellent customer service by addressing needs and resolving issues promptly
- Handle customer complaints professionally to maintain satisfaction and loyalty
- Maintain cleanliness and enforce food safety standards to comply with health regulations
- Monitor stock and inventory levels to ensure availability and reduce waste
- Support achievement of sales targets through effective team coordination and service delivery
- Coordinate communication and workflow between kitchen and service staff to enhance operational efficiency
