Flight Service Coordinator

Work location: Changi Airport Terminal 3

Type of employment: full-time, roster based on Vietnam Airlines flight schedule. Immediate work commencement

SGD 2,500 - SGD 3,000

Your primary duties include:

. Coordinating and supervising the passenger's check-in process provided by our Ground Handling Agent

. Service desk activities such as standby, offload, upgrade, and the handling of flight disruption under the Station Manager's direction

. Pre-flight, and post-flight checks, and reports on the airline's CRS/DCS and other internal systems

. Acting and/or forwarding passengers claims/complaints to the Sales & Service team

. Invoice checking, including those for lounge each month

. Other tasks assigned by Station Manager.

Our successful candidate must have full work right in Singapore and meet the below minimum requirements:

. The requirement for an Airport Security Identification Card issued by Changi Airport

. Proven interpersonal and strong customer service skills, professional appearance, cooperative attitude, flexibility in terms of scheduling with work experience in airline's passenger and flight service an advantage

. Working knowledge of the airline's DCS, GDS & CRS with Amadeus is an advantage

(Only shortlisted applicants will be contacted for an interview)