Key Responsibilities:
- Handle customer bookings promptly, ensuring accuracy and completeness.
- Create export job references and maintain proper documentation.
- Coordinate with shippers to confirm special shipment requirements before accepting bookings.
- Keep Sales Personnel updated on booking status.
- Liaise directly with shipping lines or consolidators (FCL and LCL) to secure space.
- Confirm booking details and advise shippers accordingly.
- Arrange trucking and cargo collection services if required by customers.
- Communicate any vessel delays, changes, or disruptions to shippers promptly.
- Ensure cargo is sent in good condition and report damages to customers immediately.
- Verify vendor invoices and close job files accurately.
- Support ad-hoc duties assigned by the supervisor.
Requirements:
- At least 1-2 years of relevant experience in freight forwarding, logistics, or shipping operations.
- Good communication and coordination skills with strong attention to detail.
- Proficient in Microsoft Office and able to handle multiple tasks efficiently.
- A team player with a positive attitude and customer-focused mindset.
email - [Confidential Information]
EA License No: 18C9495
EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
