Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.
We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.
Discover Crown. www.crownworldwide.com
Project Coordination
- Prepare and maintain clear job instructions covering installation, packing, transport, and storage requirements.
- Coordinate with operations, warehouse teams, and crew leaders to plan manpower, equipment, and resources.
- Develop and manage job schedules, risk assessments, and method statements in line with operational standards.
- Ensure artworks are handled, transported, and installed in compliance with Crown Fine Art handling and safety standards.
Client Communication & Service Delivery
- Act as a primary point of contact for clients, including museums, galleries, institutions, and private collectors.
- Provide timely and professional updates before, during, and after job execution.
- Support the preparation of quotations, service proposals, and respond to billing‐related queries in coordination with internal teams.Site & Job Support
- Attend onsite installations, de-installations, and client events when operationally required.
- Complete accurate condition reports, including written observations and photographic records.
- Observe onsite activities to support quality outcomes and alignment with client expectations.
Documentation & Systems Management
- Prepare and maintain job files, shipping documentation, job sheets, and completion reports.
- Update relevant systems and trackers, including Crown Interact, SharePoint, CRM platforms (e.g., Salesforce), where applicable.
- Support the management of insurance documentation and required client paperwork.
Operations & Quality Control
- Coordinate specialist packing, crate construction, and storage requirements in collaboration with operations teams.
- Support warehouse activities related to receiving, labelling, and storing artworks.
- Assist with monitoring scheduled use of temperature-controlled vehicles and routing plans to support artwork safety.
Required Skills & Qualifications
Experience
- 3 years of experience in art logistics, gallery or museum operations, project coordination, or a related field.
- Exposure to installation planning, art handling, or logistics coordination is an advantage.
Technical & Professional Skills
- Strong organisational, coordination, and scheduling skills.
- Working knowledge of art handling, packing, or installation processes (training can be provided).
- Proficiency in Microsoft Office applications; experience with SharePoint and CRM platforms is beneficial.
- Ability to interpret floor plans, installation drawings, or technical diagrams is an advantage.
Interpersonal & Work Style Skills
- Clear and professional communication skills, with a client-focused approach.
- High attention to detail and effective time management.
- Ability to remain composed and solution-oriented in a dynamic environment.
- Collaborative team player with a proactive, hands-on mindset.
Work Environment & Availability
- Able to provide occasional onsite support as part of project requirements (reasonable adjustments can be discussed).
- Willingness to work flexible hours, including early mornings, evenings, or weekends, when site needs arise.
Language Skills
- Proficient in English (written and spoken) to support documentation, client communication, and operational coordination.
- Additional language skills are an advantage, particularly for supporting clients, artists, or vendors in international contexts.
What we offer
- Work in international environment supporting clients from all over APAC, work with colleagues from multiple countries on daily basis
- Work in a dynamic team with opportunities for growth
- Learning opportunities in the field of relocations, international logistics and mobility
- Work on new projects for an industry leader with over 50 years history
- Summary of benefits offered (health, life and personal accident insurances, birthday leave, 2 days volunteering leave, PTO's from 15 and up to 20days)
- Language courses, Well-being Program, Mentoring Program, Employee Referral Program
- Performance bonus
- Career development path
- CSR, ED&I, Work-life balance initiatives
Call to action
If all above mentioned sounds interesting and motivating for you (and you have a suitable profile) we are looking forward to receiving your updated CV and discussing your career!
Company Values
At Crown we pride ourselves with the quality we deliver and values we stand by.
- We are CARING about people and their experience
- Always DETERMINED to do our best and to always keep improving
- We are genuinely THERE when our customers and colleagues need us
- We encourage the SHARING of knowledge amongst each other
- We continuously remain OPEN-MINDED to stay innovative
Equal Employment Opportunity
Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, gender orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
