Field Service Engineer
snkh services- Posted 14 hours ago
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Job Description
. Perform preventive maintenance and calibration services in accordance with approved procedures, checklists and service requirements.
. Carry out field service activities safely, efficiently and professionally at customer sites.
. Complete and update PM checklists accurately and maintain good documentation practices.
. Use the designated CRM/ticketing system to update and close service jobs promptly.
. Provide completed checklists and electronic service reports to customers following service activities.
. Maintain service quality and support achievement of the targeted on-time PM completion rate of 95%.
. Communicate service status, issues and follow-up requirements clearly to customers and the Thermo Fisher team.
. Use company-provided tools and test equipment appropriately and maintain them in serviceable condition.
. The scope of work may be subject to change from time to time in accordance with business needs and operational requirements.
More Info
Key Skills
CRM ticketing system
calibration services


