Factory Order Fulfillment Executive

Salary

4,000 SGD 6,000 SGD

Industry

Manufacturing(Electronics/Semiconductors)

Job Description

Our client is the market leader in semiconductor test systems and equipment. As part of its continued growth in Singapore, they are seeking a dedicated and detail-oriented Factory Order Fulfillment Executive to support manufacturing and supply chain operations.

The Factory Order Fulfillment Executive plays a critical role in ensuring smooth and accurate execution of customer and manufacturing orders across the supply chain. This position is responsible for end-to-end order management, shipment coordination, supplier communication, and process optimization to support operational efficiency and customer satisfaction.

【Responsibilities】
- Manage and execute customer and factory orders accurately and efficiently, from order entry through delivery fulfillment.
- Monitor order status and backlog closely, proactively addressing delays, shortages, or fulfillment issues with internal stakeholders.
- Coordinate with third-party logistics providers, freight forwarders, and warehouse teams to ensure timely shipment and delivery.
- Liaise with suppliers to resolve purchase order discrepancies, shipping document issues, damaged goods, or delivery concerns.
- Prepare and process shipping, import/export, and trade compliance documentation accurately and in accordance with regulatory requirements.
- Act as the key escalation point for order fulfillment and shipment-related operational issues.
- Analyze current fulfillment workflows and identify opportunities to improve operational efficiency, accuracy, and turnaround time.
- Support continuous improvement initiatives and contribute to supply chain optimization projects.
- Maintain accurate records and data within ERP systems and internal reporting tools.
- Collaborate cross-functionally with procurement, logistics, finance, manufacturing, and customer service teams to ensure smooth operations.

Requirement

【Requirements & Preferences】
(Must)
- Bachelor's Degree in Business Administration, Supply Chain Management, Finance, or a related field.
- At least 3-5 years of experience in order fulfillment, supply chain operations, logistics coordination, or business process functions within a manufacturing or semiconductor environment
- Excellent communication in English and Mandarin to liaise with English and Mandarin speaking counterparts
- Experience in process improvement, workflow optimization, or operational efficiency initiatives is a must
- Good understanding of supply chain operations, logistics processes, and quote-to-cash workflows.
- Familiarity with import/export procedures and trade compliance documentation.
- Proficient in ERP systems (especially Oracle ERP)
- Strong analytical, problem-solving, communication, and coordination skills with the ability to be self-motivated and able to work independently in a hybrid work environment.
- Comfortable with sole contributor role

(Advantageous)
- Experience working in a semiconductor MNC company
- Advanced Microsoft Excel skills, including Pivot Tables and Macros.
- Familiarity with Power BI, reporting tools, or Robotic Process Automation (RPA) tools will be an added advantage.

English Level

-

Other Language

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Benefit

【 What You Will Receive 】
- AWS: 1 month
- Global Bonus (Depending on Company & Individual Performance)
- Annual Leave: 18 Days (Up to 21 Days)
- Medical Leave: 14 Days
- Medical Benefits & Insurance

Working Hour

08:30 17:30

Holiday

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Job Function