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JOB SUMMARY
Supervisor is to oversee the work of retail staff in a store environment. They are in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers
RESPONSIBILITIES & EXPECTATIONS
- Oversees outlet.
- Schedules, assigns, trains, reviews and evaluates staff.
- Monitors integrity of outlet operation and the provision of services.
- Performs food quality assurance checks.
- Manages and improves processes.
- Effectively manages the staffing levels, productivity, and restaurant profitability.
- Assists in cultural integration and orientation of new staff to working environment.
- Leads and mentors team to full potential.
- Documents events in the manager's log and to highlight to Management on major issues.
- Rectifies customer feedbacks and share it with the team for learning experience.
- Ad-hoc duties as assigned.
REQUIREMENTS:
. Experience in supervising, training staff and team building
. Good interpersonal and communication skills
. Good organizational and time management skills
Job ID: 147916741
Skills:
Hospitality, Food Quality, Cooking, Compliance, Customer Service, Food Safety, Sanitation, Customer Satisfaction, Excellent Communication Skills, Articulate, Investigation, Quality Control, Interpersonal Skills, Customer Service Oriented, Inventory
Skills:
Hospitality, Food Quality, Leadership, Cooking, Compliance, Customer Service, Food Safety, Sanitation, Customer Satisfaction, Excellent Communication Skills, Articulate, Quality Control, Interpersonal Skills, Customer Service Oriented, Inventory
Skills:
customer service, POS system operations, operational standards, billing accuracy, Supervising Staff, cash handling
Skills:
Food hygiene and safety standards, Cashiering, Staff Scheduling, Customer service, Shift planning, HACCP compliance
Skills:
Hospitality, Food Quality, Leadership, Cooking, Compliance, Customer Service, Food Safety, Sanitation, Customer Satisfaction, Excellent Communication Skills, Articulate, Quality Control, Interpersonal Skills, Customer Service Oriented, Inventory
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