R
F&B SUPERVISOR
R
F&B SUPERVISOR
raffles employment pte. ltd.- Posted 8 days ago
- Be among the first 10 applicants
Job Description
Job Responsibilities
- Oversee daily restaurant operations to ensure smooth service and excellent customer experience.
- Lead and motivate the service team to achieve performance targets and uphold service standards.
- Plan staff duty rosters and ensure adequate manpower during peak and off-peak hours.
- Monitor food quality, presentation, service standards, cleanliness, and hygiene compliance.
- Handle customer enquiries, feedback, and complaints professionally and promptly.
- Train, coach, and evaluate staff performance provide constructive feedback for improvement.
- Maintain accurate attendance, timekeeping, and staff records.
- Assist in hiring, onboarding, and training of new employees.
- Ensure compliance with company SOPs, workplace safety, and food safety regulations (SFA/NEA guidelines).
- Prepare and submit daily sales, inventory, and performance reports to management.
Job Requirements
- Proven experience as a Restaurant Supervisor, Team Leader, or similar role in F&B.
- Strong leadership and team management skills.
- Customer-focused with a professional and pleasant personality.
- Good communication and problem-solving abilities.
- Able to work weekends and public holidays.
- Willing to work night shifts and split shifts.
- Flexible and able to adapt to operational demands.
More Info
Key Skills
About Company
Skills:
F&b Management, Supervisory Skills, Develop Training Materials, Food And Beverage Service, Preparing Food Orders, Preparation of Schedules, liaised with managers, Requirement Specification, Business Awareness, Team Motivation, monitoring job productivity, Assistance Administrative, Food, Interpersonal Skills, Supporting Staff, Food And Beverage Services
Skills:
Health & Safety Compliance, assistant work , Hospitality, Resolve Complaints, Leadership, Courses, Great communications skills, Ensuring Customer Satisfaction, Hospitality Management, Floor Management, Customer Oriented, feedback to customer, Retail Management, Customer Interaction, Cleanliness and Contamination Control, Supervise All Operations
Skills:
Job Descriptions, F&b Management, Leadership, Inter-professional Collaboration, Welcoming Guests, Catering Events, Presentation, Interface with supervisors, Providing Great Service, Event Management Support, Teamwork, Cleanliness and Contamination Control
Skills:
Screening, Hospitality, Leadership, Cooking, Customer Service, Sanitation, Articulate, Customer Satisfaction, Investigation, Quality Control, Interpersonal Skills
Skills:
F&b Management, Supervisory Skills, Preparation of Schedules, Food And Beverage Service, Requirement Specification, Team Motivation, monitoring job productivity, Assistance Administrative, Interpersonal Skills, Supporting Staff