F & B Supervisor

Industry: Food & Beverage / Restaurant
Cuisine: Myanmar Cuisine

Job Summary

We are looking for an experienced and responsible F&B Supervisor to join our team at Avenue J Café. The successful candidate will oversee daily restaurant operations, supervise service staff, maintain food and service standards, and ensure an excellent dining experience for our customers.

Key Responsibilities

• Supervise and coordinate daily restaurant operations.

• Lead, motivate, and manage the front-of-house team.

• Assign duties and monitor staff performance and attendance.

• Ensure high standards of customer service and hospitality.

• Handle customer enquiries, feedback, and complaints professionally.

• Monitor food quality, presentation, cleanliness, and service standards.

• Ensure compliance with food safety, hygiene, and workplace safety requirements.

• Monitor inventory and assist with stock-taking and ordering.

• Coordinate with kitchen staff to ensure smooth and efficient service.

• Assist with staff training, onboarding, and development.

• Monitor daily sales, cash handling, and closing procedures.

• Support the Restaurant Manager/Management Team in achieving sales and operational targets.

• Perform other duties as assigned by management.

Requirements

• At least 3 years of experience in F&B or restaurant operations, preferably in a supervisory role.

• Experience in Myanmar cuisine or a similar restaurant environment is an advantage.

• Strong leadership, communication, and customer service skills.

• Able to work independently and as part of a team.

• Good problem-solving and organisational skills.

• Able to work shifts, weekends, and public holidays when required.

• Positive attitude, responsible, and service-oriented.

Working Conditions

• Full-time position.

• Shift work, including weekends and public holidays.

• Comfortable working in a fast-paced restaurant environment.