Job Title: F&B Supervisor
Location: Tanglin, Singapore
Employment Type: Full-Time
Job Description
We are seeking a hands-on, energetic, and detail-oriented F&B Supervisor to lead daily operations at a fast pace Kebab Fast Food Outlet. This role is ideal for someone passionate about food service, team leadership, and delivering exceptional customer experiences in a fast-paced environment.
Key Responsibilities
Food Preparation & Hygiene Compliance
- Prepare fast food orders including cutting meat from the kebab machine, marinating meats, and frying items
- Ensure all food handling follows strict hygiene standards
- Oversee preparation of kebabs and other menu items to maintain consistency and quality
- Monitor kitchen workflow and assist during peak hours
Order Management & Customer Service
- Take and manage customer orders with accuracy and speed
- Prepare food while taking orders to ensure efficiency
- Handle customer feedback and resolve issues professionally
Delivery Order Fulfilment
- Coordinate and prepare food delivery orders from platforms such as GrabFood, Foodpanda, and Deliveroo
- Ensure timely packing and accurate labeling of delivery items
- Communicate with riders and platform support when needed
Payment Handling
- Manage cash and contactless payments accurately and securely
- Reconcile daily sales and ensure proper documentation
Closing Shift Duties
- Wash and sanitize cooking machines and equipment at the end of the day
- Perform general housekeeping and cleaning of the restaurant after closing
- Ensure all areas are reset and ready for the next day's operations
Inventory & Supply Oversight
- Manage daily stock levels of ingredients, packaging, and supplies
- Conduct regular counts and update inventory records
- Coordinate with vendors for timely replenishment
Team Supervision & Training
- Lead and motivate service and kitchen staff
- Train new team members on SOPs, hygiene, and customer service
- Schedule shifts and ensure adequate staffing
Job Requirements
- Minimum 2 years of experience in F&B operations or supervisory role
- Valid Food Hygiene Level 1 certification
- Strong leadership and communication skills
- Ability to multitask and work under pressure
- Familiarity with POS systems and basic inventory software
- Hands-on experience in food preparation including kebab slicing, marination, and frying
- Experience handling food delivery orders from GrabFood, Foodpanda, and Deliveroo
- Experience managing cash and contactless payments
- Humble and friendly personality with a strong sense of teamwork and customer care
- Willingness to perform cleaning and equipment washing duties during closing shifts
- Passion for Middle Eastern cuisine is a must
