Express Key Account Manager

Job Responsibilities:

• Developing and maintaining a portfolio of high-value clients. Develop strategies to build relationships with them.

• Developing long-term strategies for client retention and growth expansion.

• Understanding the needs and requirements of clients. Resolving customer complaints promptly to maintain trust.

• Trying to build long-standing professional relationships with clients to create a mutually beneficial environment.

• Proposing solutions to a client's problems and implementing them within reasonable timelines.

• Ensuring the company does not lose clients to competitors.

• Acting as a channel of communication between clients and the employees of an organisation.

Job Requirements:

• Min Degree holder in Sales, Business Management, Freight Forwarding, Logistics, or Supply Chain Management or equivalent with at least 3 to 5 years of experience in Logistics & Freight Forwarding industry in Sales/Business Development.

• Excellent written and verbal communication skills. Be extroverted, quick minded and reaction, with the affinity

• Proficient in MS Office applications. Good in communication and negotiation. Excellent presentation skill

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales, teamwork, communication skills, and interpersonal relationships.