Job Overview
We are looking for a proactive and resourceful Executive/ Senior Operations Executive to lead daily automotive workshop and operations activities while supporting the company's IT systems. This role ensures smooth workflow, maintains system reliability, and supports the operations team in achieving efficiency and service excellence. The ideal candidate is organized, technically inclined, and capable of managing both operational coordination and essential administrative responsibilities in a fast-paced workshop environment.
Key Responsibilities
- Lead and oversee daily workshop and operations activities to ensure smooth workflow and compliance with company standards.
- Identify and promptly resolve operational issues to minimize disruptions and maintain productivity.
- Ensure staff adhere to company policies and standard operating procedures (SOPs).
- Develop and implement operational processes to improve efficiency and performance.
- Provide basic IT support for desktops, laptops, printers, email, network, and SAP system helpdesk.
- Perform system backups and recovery to safeguard company data.
- Manage installation, configuration, upgrades, and troubleshooting of hardware and software.
- Coordinate with vendors and service providers for maintenance, deployments, and upgrades.
- Maintain operational records, asset inventories, and vendor documentation.
- Support the Operations team in executing daily business activities.
Requirements
- Diploma or Degree in Business Administration, Operations Management, Information Technology, or related field.
- Proven experience in operations coordination, workshop operations, or similar operational roles.
- Proficient in Microsoft Office applications and email communication.
- Basic knowledge of IT systems, hardware, networking, and troubleshooting will be an advantage.
- Strong communication and interpersonal skills.
- Good organizational, planning, and problem-solving abilities.
- Ability to multitask and work effectively in a fast-paced environment.
- Self-motivated, responsible, and able to work independently.
