Responsibilities
The Operations team at Singapore EXPO is seeking a dedicated individual to ensure the seamless daily execution of venue activities. This role involves direct participation in managing guest experiences and supporting international events, offering practical experience, fostering cross-functional teamwork, and providing significant career development opportunities in the MICE sector.
Venue and Event Operations
- Oversee daily operations across Singapore EXPO to ensure all public areas, exhibition halls, and event spaces are clean, hazard-free, and ready for guest arrival.
- Coordinate site visit logistics and ensure all event signage is prepared accurately and aligned with branding and wayfinding requirements.
- Conduct pre-event operational checks and lead joint inspections with organisers to ensure smooth handover and takeover of venue spaces.
- Manage and fulfil all logistical and technical requirements requested by Organisers, including equipment setup, service coordination, and event-day support.
- Liaise with cleaning, security, and logistics vendors to ensure services are delivered in line with agreed service levels and timelines.
Drive Safety and Compliance
- Conduct regular Fire and Safety inspections to identify hazards and ensure timely resolution in coordination with Organisers and internal stakeholders.
- Manage crowd control and traffic flow during high-footfall events to uphold safety standards and guest experience.
- Perform duties as a trained First Aider and Company Emergency Response Team (CERT) member, supporting on-site emergency response and preparedness (training provided).
Administration and Operational Support
- Raise and track operational work orders promptly and accurately to support efficient event-related service delivery.
- Support procurement activities, including sourcing quotations, raising purchase orders, coordinating vendor services, and verifying invoices.
- Oversee the scheduling, accuracy, and real-time functionality of digital signage systems to ensure timely and clear communication to visitors.
- Undertake additional duties and cross-functional support tasks as assigned by the Reporting Officer.
Qualifications
- Higher NITEC or Diploma in Events Management or related fields.
- Minimum 3 years of relevant experience in event operations.
- Strong organizational skills and ability to solve problems under pressure.
- High level of integrity and professionalism.
- Relevant experience and knowledge of operations and logistics requriements for events and exhibitions.
- Meticulous, detailed, resourceful, independent and a team player.
- Committed to shift work, including weekends and public holidays.
