Executive, Quality Assurance (6-month contract), LKCSB
Singapore Management University- Posted 6 hours ago
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Job Description
Job Description
- This position is forLee Kong Chian School of Business (LKCSB).
- Support the preparation, compilation and organisation of documentation required for AACSB and other institutional accreditation and quality assurance exercises, including the Continuous Improvement Review (CIR) Report.
- Coordinate with faculty, programme offices and other stakeholders to collect, verify and maintain accreditation data and supporting documentation for undergraduate and postgraduate programmes.
- Support Assurance of Learning (AoL) activities, including coordinating assessment evidence, administering AoL processes, and maintaining related records and documentation.
- Compile, extract, verify, rename and organise electronic and physical assessment materials, teaching evaluations and other supporting evidence for the AACSB Virtual Base Room and accreditation audits.
- Assist in maintaining accreditation databases, document repositories and virtual platforms to ensure accreditation materials are accurately archived and readily accessible for future reviews.
- Support the preparation of accreditation reports, presentations, dashboards and infographics to facilitate data analysis, reporting and communication with internal and external stakeholders.
- Provide administrative and logistical support for accreditation activities, including coordinating meetings, workshops, peer review visits, and other quality assurance and external review exercises.
- Act as a liaison with faculty, programme teams, administrative offices and external accreditation agencies to facilitate the timely submission of accreditation documentation and information.
- Provide administrative support for the School's Quality Assurance function, including maintaining records, coordinating documentation and supporting continuous improvement initiatives.
- Perform any other duties as assigned by the Reporting Officer.
Qualifications
- Bachelor's Degree holder with 0 to 2 years of relevant working experience.
- Strong analytical skills with the ability to validate data, identify discrepancies and maintain data integrity.
- Meticulous and detail-oriented, with the ability to organise large volumes of documentation while ensuring accuracy and consistency.
- Good writing, analytical and organisational skills, with the ability to compile, synthesise and present information accurately.
- Good communication and interpersonal skills, with the ability to work effectively with faculty, staff, students and external stakeholders.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint and Outlook) experience with document management systems and learning management systems (e.g.eLearn) will be an advantage.
- Familiarity with data visualisation and presentation tools (e.g. Power BI, Tableau, Canva orsimilar software) to prepare dashboards, infographics and reports is an advantage.
- Good project coordination and administrative skills, with the ability to manage multiple tasks and meet tight timelines.
- Self-motivated, resourceful and able to work independently with minimal supervision, while also contributing effectively as part of a team.
- Strong planning, prioritisation and time management skills, with the ability to manage competing deadlines in a fast-paced environment.
- High level of professionalism, integrity and discretion in handling confidential and sensitive information.
- Experience supporting accreditation, quality assurance, audit or compliance-related activities in a higher education environment will be an advantage.
- This position is forLee Kong Chian School of Business (LKCSB).
- Support the preparation, compilation and organisation of documentation required for AACSB and other institutional accreditation and quality assurance exercises, including the Continuous Improvement Review (CIR) Report.
- Coordinate with faculty, programme offices and other stakeholders to collect, verify and maintain accreditation data and supporting documentation for undergraduate and postgraduate programmes.
- Support Assurance of Learning (AoL) activities, including coordinating assessment evidence, administering AoL processes, and maintaining related records and documentation.
- Compile, extract, verify, rename and organise electronic and physical assessment materials, teaching evaluations and other supporting evidence for the AACSB Virtual Base Room and accreditation audits.
- Assist in maintaining accreditation databases, document repositories and virtual platforms to ensure accreditation materials are accurately archived and readily accessible for future reviews.
- Support the preparation of accreditation reports, presentations, dashboards and infographics to facilitate data analysis, reporting and communication with internal and external stakeholders.
- Provide administrative and logistical support for accreditation activities, including coordinating meetings, workshops, peer review visits, and other quality assurance and external review exercises.
- Act as a liaison with faculty, programme teams, administrative offices and external accreditation agencies to facilitate the timely submission of accreditation documentation and information.
- Provide administrative support for the School's Quality Assurance function, including maintaining records, coordinating documentation and supporting continuous improvement initiatives.
- Perform any other duties as assigned by the Reporting Officer.
More Info
Key Skills
learning management systems
document management systems
About Company
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.


