Job Description

IT/Software Operations & Events Executive

Job Overview

We are looking for an IT Operations & Event Management Executive to support the daily operations. The role involves coordinating IT systems, software operations, providing event support, and ensuring smooth delivery of on-site services in accordance with operational and security requirements.

Job scope:

Manage and monitor software applications and operational systems to ensure smooth day-to-day operations.
Ensure compliance with established operating procedures, requirements, security policies and relevant standards.
Monitor system performance, identify operational issues and coordinate with relevant technical teams or vendors for resolution.
Liaise with internal teams, users, vendors and service providers to ensure smooth operations.
Monitor operational activities, maintain accurate records and prepare reports as required.
Provide on-site support during events and operational activities, including ad hoc duties when required.
Handle user feedback, service requests and complaints, coordinating with relevant stakeholders to ensure timely follow-up and resolution.
Work on rotating shifts, weekends or extended hours where necessary to support operational requirements.

Requirements

Experience in software operations, application support, compliance monitoring or operational management will be an advantage.
Basic knowledge and familiar with software applications, troubleshooting.
Proficient in Microsoft Office.
Good communication, coordination and problem-solving skills.
Able to work independently and as part of a team in a fast-paced operational environment.
Willingness to work on-site and support shift operations as required.
Must be able to meet the relevant security clearance and access requirements for a government facility.

For more information or interested candidates, please reach out via WhatsApp to 96303439 or [Confidential Information].

EA License No. : 22C0937

EA Personnel No. : R23118390 (Gwen Lim)