Executive - Operations Technology

Job Responsibilities

Drive Business Development Operations

• Analyse market needs and opportunities in key accounts within assigned verticals.

• Analyse customer needs to determine the prevalent trends, dynamics and market movements.

• Conduct targeted conversations with customers to identify customer needs.

Drive Sales and Marketing Operations

• Develop sales proposals/tender documents.

• Execute sketch prototypes, visualisations and mock-ups for design development.

• Create engaging information graphics for stakeholders.

• Create visualisations and storyboards of user journeys.

• Translate accurate visualisations from design concepts based on communicated requirements.

Drive Business Admin Operations

• Perform basic risk assessments.

• Apply operational policies, standards and procedures.

• Communicate requirements and activities to stakeholders.

Drive Programme Management Activities

• Perform administrative support for project management processes.

• Estimate resources required for project activities.

Drive Customer Service Operations

• Resolve customer relationship management conflicts.

• Analyse customer information and needs to improve customer relationships.

• Deploy logistics services that meet customer requirements.

• Plan delivery of logistics services that meet customer requirements.

• Monitor lapses in delivery of logistics services to customers.

Drive Logistics Solutioning Services

• Propose ways to eliminate gaps and weaknesses in supply chain operations.

• Develop plans to implement innovative logistics solutions.

• Develop non-established supply chain operations for customers.

• Recommend innovative logistics solutions that address customer needs.

Drive Technology Application and Integration Activities

• Gather information on the latest technology trends.

• Review latest technology trends for application to logistics business.

• Facilitate key activities and milestones in technology projects.

Conduct research on artificial intelligence / machine learning models

•Research and implement machine learning algorithms and tools for AI/ML model development

•Test the operation and performance of the deployed models

•Support continuous improvement of AI solutions

Others

• Undertake any assigned projects / duties directed by Management(if any)

Job Requirements

• Bachelor's degree in Computer Science, Engineering in Robotics Systems, or a related field
• ROS2 experience in robotics project, work or a related role.
• Entry Level is welcome to apply
• Proficiency in MS Office Applications / Microsoft Power Platform applications
• Strong interest in and basic understanding of AI and ML concepts and their applications in business
• Strong communication and presentation abilities
• Proficiency in data analysis tools and techniques
• Ability to work collaboratively in cross-functional teams
• Self-motivated with the ability to work independently and as part of a team
• Willingness to learn and adapt to new technologies and methodologies
• Proven problem-solving ability, capable of addressing complex business and technical challenges
• Excellent interpersonal skills and ability to work well with others in a diverse team environment
• Work Location : Clementi Loop
• Singaporean only