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Job description
Primary Objective of the Position
To support the Head, Benefits in the effective administration of rewards, employee welfare, benefits, and engagement programmes in compliance with statutory/legislative requirements, business unit needs, and Group policies. The role provides support to one or more assigned business units, which may be re-assigned from time to time by the Head, Benefits or Head, Performance & Rewards, SBST.
Primary Responsibilities
Policy & Compliance
Support HR policy reviews and ensure timely updates in HR materials, electronic portals, and knowledge depositories.
Assist in creating and maintaining Standard Operating Procedures (SOPs) for the Benefits team.
Conduct periodic audits to ensure compliance with policies and procedures.
Benefits Administration
Lead and guide team members in administering staff benefits in accordance with prevailing policies and procedures.
Provide guidance and clarification on employee benefits matters to internal and external stakeholders.
Act as verifier for leave and claims applications for HQ HR staff.
Systems & Digitalization
Lead/support automation and digitalization initiatives to enhance employee experience and engagement.
Lead/support administration of the Concur claims module.
Employee Wellbeing & Recognition
Lead/support employee benefits and health promotion programmes (e.g. Total Workplace Safety and Health, Mental Wellness initiatives).
Liaise with insurance brokers/insurers on medical and insurance matters; provide guidance on related administration.
Plan, organise, and execute employee recognition and milestone events (e.g. retirement ceremonies, long service awards, promotion ceremonies, and celebratory meals for special occasions).
Reporting & Analysis
Track market trends and prepare analysis of benefits-related reports.
Learning & Development
Serve as Learning Coordinator for HQ HR staff.
Other Duties
Undertake any other tasks as assigned.
Job Specifications
Bachelor's degree in Human Resources, Business, or related field.
2 3 years of HR experience, preferably with exposure to rewards and benefits administration.
Knowledge / Skills
Strong knowledge of the Employment Act, Child Development Co-Savings Act, and Work Injury Compensation Act.
Digitally savvy, with intermediate proficiency in MS Office Suite.
Strong interpersonal and customer service skills.
Good written and verbal communication skills in English.
Job ID: 135986935