Overview:
We are seeking a highly organised, proactive, and dynamic Executive Assistant to support the Executive Director (ED). This role requires strong communication skills, excellent coordination abilities, and the capacity to manage multiple priorities while maintaining professionalism, discretion, and confidentiality.
In addition to executive support, the role will oversee administrative coordination, social media management, media liaison and office operations to ensure smooth day-to-day functioning across Casa Raudha.
Summary of Responsibilities/Duties:
Executive & Calendar Management
- Manage and maintain the Executive Director's calendar appointments, meetings, and travel arrangements.
- Coordinate schedules across internal and external stakeholders.
- Prepare reports, presentations, proposals, and briefing materials.
- Monitor timelines, deadlines, and follow-up actions on behalf of the Executive Director.
- Handle confidential matters and sensitive information professionally.
Administrative & Operational Support
- Provide administrative and secretarial support to the Executive Director.
- Manage correspondence, emails, letters, and official communication.
- Maintain proper filing systems, records, and documentation.
- Support procurement, petty cash, claims, and administrative processes.
- Assist in organising meetings, events, and organisational activities.
- Coordinate with vendors, suppliers, and service providers where required.
- Support day-to-day office operations and ensure smooth administrative functions.
Stakeholder & Relationship Management
- Liaise professionally with donors, partners, volunteers, community agencies, and stakeholders.
- Coordinate engagement activities, appreciation initiatives, and organisational events.
- Maintain and update stakeholder and partner databases.
- Ensure timely communication and follow-up with relevant parties.
Social Media & Media Relations
- Manage Casa Raudha's social media platforms, including content planning, scheduling, posting, and engagement.
- Develop meaningful and impactful content aligned with Casa Raudha's mission and branding.
- Support publicity, outreach, and awareness campaigns.
- Coordinate media-related matters, including handling reporters, interviews, media enquiries, and press coverage.
- Assist in maintaining positive public relations and organisational visibility.
Meeting Management & Documentation
- Coordinate meeting logistics, agendas, and schedules.
- Attend meetings where required and record accurate minutes.
- Track action items and ensure timely follow-up.
- Prepare meeting summaries, reports, and documentation.
Key Requirements and Attributes
- Strong written and spoken communication skills.
- Highly organised, resourceful, and able to multitask effectively.
- Professional, discreet, and able to handle confidential information.
- Strong interpersonal and stakeholder management skills.
- Proficient in Microsoft Office and digital communication platforms.
- Familiar with social media management and content creation.
- Ability to work independently and in a fast-paced environment.
- Passionate about community work and supporting vulnerable women and families.
Educational Qualifications
- Diploma in Communications, Marketing, Media, Business Administration, or related fields.
- Relevant experience in executive support, administration, communications, or media relations will be an advantage.
