Engineer, Field Engineering

We are seeking an experienced Field Engineer to join our dynamic team. The ideal candidate will apply engineering principles and techniques to perform equipment engineering in a manufacturing environment, ensuring proper installations, testing and maintenance of equipment to minimise production delay.

What you will be doing:

• Deliver highly visible customer support through on-site installation, as well as diagnosing, troubleshooting, servicing and repairing complex equipment and systems
• Perform equipment upgrades and modifications
• Coordinate and communicate daily task assignments within the team and with customer
• Act as a subject matter expert to address customer complaints, providing timely solutions to resolve issues
• Monitor product performance and provide regular updates and feedback on customer's service requests
• Report recurring customer complaints to management for resolution and future reference
• Other duties as assigned

What we are looking for:

• Degree in Electrical / Electronic / Mechanical / Mechatronics Engineering or its equivalent
• At least 5 years of relevant working experience including a minimum of 3 years experience with Dry Etch or Wafer Cleaning equipment knowledge
• Strong communication and good interpersonal skills
• Highly motivated individual with a genuine passion for supporting other's growth and development
• Ability to work in cleanroom environment
• Willingness to work or be on standby after office hours, including weekends and public holidays

We regret that only shortlisted candidates will be notified.