Ant International powers global commerce by enabling businesses to scale seamlessly across borders. Through its suite of payments, treasury, and financial infrastructure solutions, Ant International connects merchants, financial institutions, and ecosystems globally.
We are seeking anexperience Employee Relations & Investigations Partner to support and scale Ant International's ER framework across APAC.
This role is critical in:
- Safeguarding organisational integrity
- Managing complex employee matters
- Strengthening compliance and governance
You will operate as a trusted advisor to HR and business leaders, navigating sensitive issues with sound judgment, strong legal grounding, and a pragmatic, solutions-oriented approach.
Key Responsibilities
Employee Relations Strategy & Frameworks
- Design, implement, and continuously enhance Employee Relations frameworks, including guidelines, policies, and standard operating procedures
- Ensure HR policies and practices are legally compliant and aligned with regional employment regulations
- Provide advisory support on:
- Performance management cases
- Workforce restructuring and reductions in force
- Partner with HR to deliver manager capability building on ER topics
Employment Investigations
- Lead and conduct end-to-end employment investigations into employee concerns, grievances, and misconduct
- Ensure investigations are thorough, objective and independent, and conducted in accordance with internal policies and legal requirements
- Partner closely with HR and business stakeholders to resolve cases effectively and sensitively
- Continuously refine and optimise investigation processes to improve efficiency, consistency, and quality of outcomes
Operational Excellence & Risk Management
- Develop and maintain a robust ER case management system and database
- Track and analyse ER trends to identify systemic issues and emerging risks
- Translate insights into actionable recommendations and mitigation plans to reduce legal and compliance exposure
- Design and deliver training programmes for HR Business Partners and Managers on ER best practices
Requirements
- Bachelor's degree in Law, Human Resources, or related discipline
- Minimum 5+ years of experience in Employee Relations or Employment Investigations
- Strong working knowledge of Singapore and Malaysia employment law and broader APAC labour regulations
- Experience working with unions and/or works councils is highly advantageous
- Exposure to multi-country or global organisations preferred
- Demonstrates a learn-it-all mindset, with strong curiosity and humility
- Brings a Day One approach—hands-on, proactive, and continuously improving
- Exhibits strong ownership, integrity, and sound judgment when handling complex and sensitive matters
- Maintains a balanced, pragmatic approach to resolving issues while protecting both employee and organisational interests
