E-Commerce Operations Executive

BABEM SG PTE. LTD. (Operator of Lady M Singapore)

Salary: $3,000 - $4,000/month | 5-Day Work Week

About Us

BABEM SG is the company behind the operations of Lady M Singapore, a globally recognised premium cake boutique known for its signature mille crepes.

As we continue to grow our online business, we are looking for a driven and detail-oriented individual to support and scale our e-commerce operations.

About the Role

We're seeking a hands-on and commercially minded E-Commerce Operations Executive to manage our online store and drive sales performance.

This role blends operations and marketing, ideal for someone who enjoys execution, optimisation, and seeing direct impact on revenue. You'll work closely with the team to ensure smooth daily operations while enhancing the overall online customer experience.

Key Responsibilities

. Manage product listings, pricing, inventory accuracy, and content across online platforms

. Monitor daily sales performance and implement actions to improve conversion and customer experience

. Coordinate order processing, fulfillment, delivery issues, and customer inquiries

. Execute online marketing activities including promotions, campaigns, social media posts, and email pushes

. Analyse sales trends and prepare weekly performance reports with actionable insights

. Collaborate with internal teams on stock planning, product launches, and marketing assets

. Ensure brand consistency and a seamless, high-quality online shopping experience

Requirements

. Experience in e-commerce, online store operations, or digital retail

. Familiarity with platforms such as Shopify, Shopee, or Lazada is an advantage

. Basic marketing knowledge (digital campaigns, promotions, content)

. Comfortable working with data, reporting, and tracking KPIs

. Strong attention to detail and communication skills

. Independent, organised, and proactive in driving online sales

Why Join Us

. 5-day work week with a performance-driven, results-focused culture

. Work at the intersection of e-commerce, data, and digital growth

. Own and optimise real revenue channels - your actions directly impact sales performance

. Hands-on exposure to leading platforms (e.g. Shopify, Shopee, Lazada) and digital tools

. Opportunity to experiment, test, and iterate campaigns and user experience improvements

. Be part of the team behind Lady M Singapore, scaling a premium brand's online presence

. Agile environment with room to propose ideas, automate processes, and drive efficiency

If you enjoy driving online performance and want to be part of a premium brand's growth journey, we'd love to hear from you.

Apply now or find out more during the interview.