Digital Operations & Analytics Specialist (City Hall)

Job Scope:
Digital Operations Management:

. Execute daily website content uploads, updates, and maintenance including event listings, meta data management, and digital record processing

. Process content update requests from internal teams and external stakeholders efficiently

. Coordinate event approval workflows ensuring compliance with established criteria and standards

. Conduct comprehensive quality assurance checks on all files and content before publication

. Monitor published content for accuracy, consistency, and currency of information

Analytics and Performance Reporting:

. Extract and compile key performance metrics for weekly target performance reports with accurate data delivery to stakeholders

. Support trend analysis to identify patterns and insights from performance datasets

. Collaborate with marketing teams to put together reports for campaign performance and funnel analysis.

Location: City Hall
Working Hours: Mon - Thu: 8.30am to 6.00pm

Fri:8.30am to 5.30pm
Contract Duration: 3 Months
Salary: Monthly Rated (TBA)

Requirements:

. Basic data analytics capabilities with demonstrated ability to interpret charts, extract insights from numerical data, and identify performance trends

. Proficiency in spreadsheet software (Excel, Google Sheets) and CSV file management

. Strong written and verbal communication skills for effective stakeholder coordination

. Meticulous attention to detail for quality assurance and data accuracy

. Adaptability and learning agility to master new digital tools and evolving requirements

. Problem-solving skills for troubleshooting content and data inconsistencies

Desirable Skills:

. Experience with web analytics tools and digital campaign performance tracking

. Knowledge of data extraction methodologies and automated report compilation

. Understanding of digital marketing funnel analysis and conversion metrics

. Familiarity with content management systems and website maintenance protocols

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485