Job Description

A leading financial institution is looking for a Digital Campaign Executive to support its digital acquisition and website initiatives. You will coordinate campaign launches, optimise digital properties and work with marketing, product and compliance teams in a fast-moving environment.

What You'll Be Doing

Coordinate with Marketing, Product, Compliance and agency partners on website updates, campaign launches and creative refreshes
Support the implementation and tracking of digital acquisition campaigns
Liaise with internal and external stakeholders to ensure campaign deliverables meet agreed timelines
Support campaign fulfilment, including reward tracking, reconciliation and stakeholder coordination
Investigate and resolve customer queries and complaints in a timely manner
Maintain campaign documentation, FAQs and operational processes
Support Digital Acquisition Managers in website audits, fact-finding and content reviews
Gather insights on competitors campaigns, promotions and website experiences
Support SEO, generative engine optimisation and conversational search initiatives through keyword research, content reviews and benchmarking
Track industry trends and emerging digital marketing and AI-driven search developments, and share actionable insights

What You'll Bring

Degree or Diploma in Marketing, Communications, Business or a related discipline and above
Experience in digital marketing, campaign coordination or website operations
Knowledge of SEO and digital analytics tools is an advantage
Strong coordination skills and ability to manage multiple stakeholders and deadlines
Good written communication and attention to detail
Strong Microsoft Excel and PowerPoint skills
Experience in banking or financial services is a plus
Curious, proactive and comfortable working with data