OUR CLIENT
Our client is a fast-growing primary care group committed to transforming community healthcare in Singapore while operating multidisciplinary clinics focused on preventive, accessible, and patient-centered care and scaling rapidly to grow their network of clinics.
Their mission is to empower healthier communities through innovative care models, strong partnerships, and a collaborative team of dedicated healthcare professionals.
TAs their Development Director, Health Systems you are responsible for designing and implementing an integrated health system that connects primary care, tertiary care, step-down care, and community health initiatives. This role includes developing healthcare financing frameworks, defining system outcomes, and setting up governance and implementation structures.
This means creating a model for integrated care delivery, monitoring success metrics, and documenting best practices for scalability and future deployment.
Key Responsibilities:
System Design and Development
- Design the concept and framework for an integrated health system, including linkages across care settings and healthcare financing models.
- Develop a deployable model of the integrated system, including desired outcomes and key metrics.
- Build a robust primary care network with strategic linkages to secondary and tertiary care providers, supported by a financing structure for sustainable service delivery.
Programme Implementation and Governance
- Lead and manage the implementation of the integrated health system in defined phases with clear milestones and deliverables.
- Establish programme governance structures such as Steering Committees, Working Teams, and Module Leaders to ensure alignment and accountability.
- Set up a programme management office and implementation reporting framework, including cadence for regular updates and decision-making.
- Oversee programme progress, resolve roadblocks, and ensure timely delivery.
Outcomes Tracking and Performance Monitoring
- Define and operationalize key performance indicators (KPIs) and success metrics for the integrated system.
- Design and implement dashboards and reporting tools to monitor outcomes and performance in real-time.
- Analyse results, flag issues, and propose corrective actions as needed.
Knowledge Management and Scalability
- Codify insights, lessons learned, and implementation experiences into a comprehensive knowledge repository.
- Develop a practical playbook or manual to guide future deployments and system scaling across other regions or care settings.
Qualifications:
- Bachelor&aposs degree in Health Administration, Public Health, Business, or related field.
- At least 10 years of experience in healthcare systems development, programme design, or strategic planning, preferably in integrated care settings.
- Proven leadership in multi-stakeholder programme management, healthcare transformation, or health system design.
- Strong understanding of healthcare financing models, outcome measurement, and system operations.
- Excellent communication, strategic thinking, and stakeholder engagement skills.
