Desktop Support Engineer (WEST, Pioneer & Benoi)

Job Scope & Responsibilities:

. Excellent experience with supporting Windows 10
. Experience with a previous large scale Windows migration project a plus
. Have worked on Tickets and Requests Tools, has knowledge of Quality parameters SLA and tickets SLA,
. Ability to cope under pressure, Pay great attention and follow the instructions provided.
. Flexible to provide Branch & Weekend Supports
. Excellent customer facing skills, communication skills, comfortable working with all different levels of staff
. Minimum 3 year experience