Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs.
Installation of Apple IPad software's and deployment
To deliver best service and with high client retention.
SKILLS REQUIREMENTS
Prefer minimum 2 years banking / healthcare environment experience.
Windows OS (Must know Windows 10) & Mac OS (added advantage)
To have reliable BAU support for 24/7 an advantage
