Job Description
Sybase & PostgreSQL team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France , UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of CA-CIB in Singapore
- Sybase & PostgreSQL Expert is a technical expert role within the Database team and will be responsible for managing, administration and supporting the Sybase & PostgreSQL Database technologies for the bank.
- He/She will be the technical point of contact for the Run team.
- He/She will be a technical L3 resource for Sybase & PostgreSQL database services in CA-CIB. As such, he/she will provide support for all production support activities within the Database team in Singapore.
- He/She is accountable for the overall health and stability of the technical solutions within his scope.
- He/She has to effectively work with technical peers such as architects, peer experts and project teams on technology road maps and projects.
- He/She will work with L3/Service Manager to gain control over the scope of technical activities, develop best practices and gain knowledge over all aspects of support.
Scope Of Duties
Job Responsibilities
As The Expert Of The Team, He/she
The Expert has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work:
- act as the last level of escalation for the team members
- own Incident, Problem and change management process for the team
- assigns technical tasks and manages delegation
- animates the team to encourage collaboration and sharing of practices
- participates to recruitment process for the team
As The Expert Of His/her Scope Of Activity, He/she
- is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
- Is the final technical approver for any changes into Sybase and PostgreSQL technology and is accountable for any technical changes in the environment from a RUN/BAU perspective
- Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
- Participates in global Infra events (like Power down and DR Tests)
- ensures activity is performed in compliance with norms, standards, processes and procedures
- ensures documentation is up to date and relevant for use
- lead the continuous improvement initiatives
- responsible to drive and deliver root cause for any high severity issues
- Focus on automation and optimum use of the team to improve efficiency
- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
Complément
Legal And Regulatory Responsibilities
- Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer/Compliance Officer.
- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.
Job Specific Environment and/or Organization
- Fluent in English
- Work schedule is mainly focused to support Asia and EMEA (Paris) time zone; however, may have to support during non-offce hours for critical incidents or escalation as per the assigned on-call support requirements;
- Rotational Shift schedule is followed;
Work Hours: 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT).
Application criteria
Company Crédit Agricole CIB
About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)
Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world *.
We support major companies and financial institutions in their development and the financing of their projects.
As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.
Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy.
We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.
Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.
By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.
All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.
Ready to take part in our mission
- By balance sheet size - The Banker, Juillet 2025
