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DATA Production Engineer (Production Support)
Our Client, the wealth management arm of a large Group, is an international company specializing in Information Systems outsourcing and Banking Operations Processing for private banking players.
They provide their customers with an Integrated Information System (S2i), and a full range of digital banking products and services.
They also handle their customers back-office operations from 3 hubs, in Switzerland, Portugal and Singapore.
Their Banking Operations department stands out for the excellence of its unique tailor-made service, recognized by customers and the market alike.
They are looking for a Data Production Engineer based in Singapore to ensure the operational stability and reliability of critical Data production systems in an international environment.
The role is 100% RUN-oriented, focusing on production support, incident management, and data flow reliability, while interacting with a broader Data Platform ecosystem (Kafka, Qlik, databases) maintained by dedicated platform teams.
This position plays a key role in guaranteeing data availability, consistency, and quality across global data flows.
Main missions
Key Responsibilities:
Data Production & RUN Operations (core mission)
. Provide Level 2 / Level 3 production support for Data applications and pipelines.
. Investigate and resolve complex incidents related to:
- data pipelines,
- batch processing,
- global platform performances
. Perform root cause analysis (RCA) and drive corrective and preventive actions.
. Participate in incident calls and ensure proper follow-up until full resolution.
. Contribute to the reduction of recurring production issues.
Monitoring & Stability
. Supervise end-to-end Data processing chains (batch and streaming).
. Improve monitoring, alerting, and proactive detection capabilities.
. Ensure production documentation is up to date (runbooks, operational procedures).
. Support production readiness during releases and changes.
Interaction with the Data Platform ecosystem
. Work closely with dedicated platform teams (DBA, MDW, Build Data).
. Understand Kafka-based data flows and global Data architectures in order to:
- efficiently troubleshoot production issues,
- coordinate with platform and build teams.
Kafka development and maintenance are out of scope but understanding its role in data flows is required.
Technical Environment
Current production environment:
. ODS / traditional Data architectures
. ETL tools (IBM DataStage, Qlik)
. Reporting / data exposure tools (SAP BusinessObjects)
. Databases (IBM DB2, MSSQL, Oracle)
. Linux and Windows environments
Data ecosystem knowledge (expected)
. Kafka (data flow understanding, topics, producers/consumers concepts)
. Qlik (QlikReplicate)
. Cloudera (Spark, Yarn, Python, ...)
. Modern Data Platforms (batch + streaming architectures)
Tool-specific expertise is less important than the ability to operate, stabilize, and troubleshoot complex Data production systems.
Organisation & Constraints
. Standard office hours.
. On-call duty shared with team members.
. Individual contributor role, fully RUN-oriented.
. International context with multiple time zones.
Job ID: 143541357