Data Analytics Executive

Job Responsibilities:

• Data Analysis & Trend Identification:

  • Analyze large datasets to identify key trends, patterns, and correlations across the BreadTalk Group.

  • Provide data-driven insights to help the leadership team make informed decisions and define strategic directions for the business.

• BTGR Data Management:

  • Take ownership of managing and analyzing BTGR data, focusing on member profiles, demographic analysis, divisional sales, transaction counts, SKU performance, and store performance.

  • Ensure data accuracy and consistency across all data touchpoints.

• Strategic Recommendations:

  • Work closely with the brand and management teams to deliver strategic recommendations based on data analysis.

  • Assist in determining the right strategic moves for various brands within the BreadTalk Group, based on insights gained from data.

• Data Extraction & Reporting:

  • Extract, consolidate, and analyze data from multiple sources and systems, ensuring data integrity.

  • Generate comprehensive reports for stakeholders, addressing data discrepancies and ensuring accurate, timely reporting.

• Cross-Departmental Collaboration:

  • Collaborate with various departments (Marketing, Finance, Operations, etc.) to ensure alignment of data insights with business needs.

  • Assist teams in improving business processes through data-driven decision-making.

• Customer Service Analytics:

  • Analyze customer service data to identify areas for improvement, enhancing service quality and customer satisfaction.

Job Requirements:

• Education: Diploma/Bachelor's degree in Data Science, Statistics, Business Analytics, or a related field.

• Experience: Candidates with relevant internship experience are welcome to apply. 0-2 years of experience in data analysis, business intelligence, or a related role, preferably in retail, F&B, or a similar industry.

• Technical Skills:

  • Proficiency in data analysis tools (e.g., SQL, Excel, Python, R, or similar).

  • Experience with data visualization tools (e.g., Tableau, Power BI).

  • Strong knowledge of data management and reporting processes.

• Soft Skills:

  • Strong analytical and problem-solving skills.

  • Excellent communication and presentation skills.

  • High attention to detail and accuracy in reporting.

  • Ability to work collaboratively with cross-functional teams.

Other: Knowledge of customer analytics and sales performance metrics is a plus.